{"id":435,"date":"2026-04-14T11:43:40","date_gmt":"2026-04-14T11:43:40","guid":{"rendered":"https:\/\/jitegemee.symbiosisinvestments.org\/?page_id=435"},"modified":"2026-04-15T08:35:49","modified_gmt":"2026-04-15T08:35:49","slug":"contact-us-help-desk-agents","status":"publish","type":"page","link":"https:\/\/jitegemee.symbiosisinvestments.org\/?page_id=435","title":{"rendered":"Contact US &#8211; Help Desk Agents"},"content":{"rendered":"\n<!-- CONTACT PAGE - SWIPEABLE HELP DESK AGENTS WITH SEARCH -->\n<div style=\"padding: 40px 20px; max-width: 1200px; margin: 0 auto;\">\n    \n    <!-- Hero Section -->\n    <div style=\"text-align: center; padding: 60px 20px; background: linear-gradient(135deg, #E6F0FA 0%, #FFFFFF 100%); border-radius: 20px; margin-bottom: 40px;\">\n        <div style=\"font-size: 64px; margin-bottom: 20px;\">\ud83d\udcde<\/div>\n        <h1 style=\"font-size: 36px; font-weight: 700; color: #1A4B8C; margin: 0 0 15px 0;\">Contact Jitegemee<\/h1>\n        <p style=\"font-size: 18px; color: #4A5568; max-width: 700px; margin: 0 auto;\">Our offices are where our projects are. Search or swipe to find a local Help Desk Agent near you.<\/p>\n    <\/div>\n\n    <!-- SEARCH BAR -->\n    <style>\n        .search-container {\n            margin: 20px 0 30px;\n        }\n        .search-box {\n            display: flex;\n            gap: 10px;\n            max-width: 500px;\n            margin: 0 auto;\n            flex-wrap: wrap;\n        }\n        .search-input {\n            flex: 1;\n            padding: 14px 20px;\n            border: 2px solid #E2E8F0;\n            border-radius: 50px;\n            font-size: 16px;\n            color: #4A5568;\n            transition: all 0.2s ease;\n        }\n        .search-input:focus {\n            outline: none;\n            border-color: #1A4B8C;\n            box-shadow: 0 0 0 3px rgba(26, 75, 140, 0.1);\n        }\n        .search-button {\n            background: #1A4B8C;\n            color: #FFFFFF;\n            border: none;\n            padding: 14px 30px;\n            border-radius: 50px;\n            font-size: 16px;\n            font-weight: 500;\n            cursor: pointer;\n            transition: background 0.2s ease;\n        }\n        .search-button:hover {\n            background: #2F855A;\n        }\n        .search-results-count {\n            text-align: center;\n            margin-top: 15px;\n            font-size: 14px;\n            color: #718096;\n        }\n        .reset-button {\n            background: transparent;\n            color: #1A4B8C;\n            border: 2px solid #1A4B8C;\n            margin-left: 10px;\n        }\n        .reset-button:hover {\n            background: #1A4B8C;\n            color: white;\n        }\n    <\/style>\n\n    <div class=\"search-container\">\n        <div class=\"search-box\">\n            <input type=\"text\" id=\"agentSearch\" class=\"search-input\" placeholder=\"\ud83d\udd0d Search by school name or location...\">\n            <button onclick=\"searchAgents()\" class=\"search-button\">Search<\/button>\n            <button onclick=\"resetSearch()\" class=\"search-button reset-button\">Reset<\/button>\n        <\/div>\n        <div id=\"searchResultsCount\" class=\"search-results-count\">Showing all 3 Help Desk Agents<\/div>\n    <\/div>\n\n    <!-- SWIPEABLE CAROUSEL STYLES -->\n    <style>\n        .agents-carousel-container {\n            position: relative;\n            margin: 30px 0 20px;\n        }\n        \n        \/* Horizontal scroll container *\/\n        .agents-carousel {\n            display: flex;\n            overflow-x: auto;\n            scroll-snap-type: x mandatory;\n            gap: 25px;\n            padding: 10px 5px 25px;\n            -webkit-overflow-scrolling: touch;\n            scrollbar-width: thin;\n            scrollbar-color: #1A4B8C #E2E8F0;\n        }\n        \n        .agents-carousel::-webkit-scrollbar {\n            height: 6px;\n        }\n        \n        .agents-carousel::-webkit-scrollbar-track {\n            background: #E2E8F0;\n            border-radius: 10px;\n        }\n        \n        .agents-carousel::-webkit-scrollbar-thumb {\n            background: #1A4B8C;\n            border-radius: 10px;\n        }\n        \n        \/* Each card - fixed width for swiping *\/\n        .agent-card {\n            flex: 0 0 320px;\n            scroll-snap-align: start;\n            background: #FFFFFF;\n            border-radius: 20px;\n            padding: 25px;\n            box-shadow: 0 4px 15px rgba(0,0,0,0.05);\n            border: 1px solid #E2E8F0;\n            transition: transform 0.3s ease, box-shadow 0.3s ease;\n        }\n        \n        .agent-card:hover {\n            transform: translateY(-5px);\n            box-shadow: 0 8px 25px rgba(26, 75, 140, 0.12);\n        }\n        \n        \/* Mobile: slightly narrower cards *\/\n        @media (max-width: 768px) {\n            .agent-card {\n                flex: 0 0 280px;\n            }\n        }\n        \n        \/* Tablet: adjust card size *\/\n        @media (min-width: 769px) and (max-width: 1024px) {\n            .agent-card {\n                flex: 0 0 300px;\n            }\n        }\n        \n        .agent-header {\n            display: flex;\n            align-items: center;\n            gap: 15px;\n            margin-bottom: 20px;\n            border-bottom: 1px solid #E2E8F0;\n            padding-bottom: 15px;\n        }\n        \n        .agent-icon-large {\n            font-size: 48px;\n            width: 70px;\n            height: 70px;\n            background: #E8F4EC;\n            border-radius: 50%;\n            display: flex;\n            align-items: center;\n            justify-content: center;\n            flex-shrink: 0;\n        }\n        \n        .agent-header h3 {\n            font-size: 18px;\n            font-weight: 600;\n            color: #1A4B8C;\n            margin: 0;\n        }\n        \n        .agent-header p {\n            font-size: 13px;\n            color: #718096;\n            margin: 4px 0 0;\n        }\n        \n        .agent-detail {\n            display: flex;\n            align-items: center;\n            gap: 12px;\n            margin-bottom: 12px;\n            font-size: 14px;\n        }\n        \n        .agent-detail-icon {\n            font-size: 18px;\n            width: 24px;\n            color: #2F855A;\n        }\n        \n        .agent-detail-text {\n            color: #4A5568;\n        }\n        \n        .agent-detail-text strong {\n            color: #1A4B8C;\n        }\n        \n        .agent-actions {\n            display: flex;\n            gap: 10px;\n            margin-top: 20px;\n        }\n        \n        .agent-button {\n            flex: 1;\n            padding: 10px 0;\n            text-align: center;\n            border-radius: 8px;\n            font-size: 13px;\n            font-weight: 500;\n            text-decoration: none;\n            transition: all 0.2s ease;\n        }\n        \n        .btn-map {\n            background: #1A4B8C;\n            color: #FFFFFF;\n        }\n        \n        .btn-map:hover {\n            background: #2F855A;\n        }\n        \n        .btn-whatsapp {\n            background: #25D366;\n            color: #FFFFFF;\n        }\n        \n        .btn-whatsapp:hover {\n            background: #128C7E;\n        }\n        \n        \/* Scroll Arrows (Desktop only - visible on hover) *\/\n        .scroll-arrow {\n            position: absolute;\n            top: 50%;\n            transform: translateY(-50%);\n            background: #1A4B8C;\n            color: white;\n            width: 44px;\n            height: 44px;\n            border-radius: 50%;\n            display: flex;\n            align-items: center;\n            justify-content: center;\n            cursor: pointer;\n            font-size: 24px;\n            font-weight: bold;\n            transition: all 0.2s ease;\n            border: none;\n            opacity: 0;\n            transition: opacity 0.3s ease;\n            z-index: 10;\n            box-shadow: 0 2px 10px rgba(0,0,0,0.1);\n        }\n        \n        .agents-carousel-container:hover .scroll-arrow {\n            opacity: 1;\n        }\n        \n        .scroll-arrow-left {\n            left: -15px;\n        }\n        \n        .scroll-arrow-right {\n            right: -15px;\n        }\n        \n        .scroll-arrow:hover {\n            background: #2F855A;\n            transform: translateY(-50%) scale(1.05);\n        }\n        \n        @media (max-width: 768px) {\n            .scroll-arrow {\n                display: none;\n            }\n        }\n        \n        \/* Scroll Hint for Mobile *\/\n        .scroll-hint {\n            display: flex;\n            align-items: center;\n            justify-content: center;\n            gap: 15px;\n            margin: 20px 0;\n            color: #4A5568;\n        }\n        \n        .scroll-hint span {\n            font-size: 24px;\n            color: #1A4B8C;\n        }\n        \n        @media (min-width: 769px) {\n            .scroll-hint {\n                display: none;\n            }\n        }\n        \n        \/* Hide cards during search *\/\n        .agent-card.hidden {\n            display: none;\n        }\n    <\/style>\n\n    <!-- SWIPEABLE CAROUSEL CONTAINER -->\n    <div class=\"agents-carousel-container\">\n        \n        <!-- Left Arrow -->\n        <button class=\"scroll-arrow scroll-arrow-left\" onclick=\"scrollAgentsCarousel(-340)\">\u2190<\/button>\n        \n        <!-- Right Arrow -->\n        <button class=\"scroll-arrow scroll-arrow-right\" onclick=\"scrollAgentsCarousel(340)\">\u2192<\/button>\n        \n        <!-- Carousel -->\n        <div class=\"agents-carousel\" id=\"agentsCarousel\">\n            \n            <!-- Agent 1: Mama Asha (Kibaha Primary) -->\n            <div class=\"agent-card\" data-school=\"Kibaha Primary\" data-location=\"Mwanza City\">\n                <div class=\"agent-header\">\n                    <div class=\"agent-icon-large\">\ud83c\udf33<\/div>\n                    <div>\n                        <h3>Kibaha Primary School<\/h3>\n                        <p>Mwanza City<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udc64<\/div>\n                    <div class=\"agent-detail-text\"><strong>Mama Asha<\/strong> \u2013 Help Desk Agent<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udccd<\/div>\n                    <div class=\"agent-detail-text\">GPS: -2.5164, 32.9345<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udcde<\/div>\n                    <div class=\"agent-detail-text\">+255 123 456 789<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\u2709\ufe0f<\/div>\n                    <div class=\"agent-detail-text\">kibaha@jitegemee.org<\/div>\n                <\/div>\n                <div class=\"agent-actions\">\n                    <a href=\"#\" class=\"agent-button btn-map\">\ud83d\uddfa\ufe0f Map<\/a>\n                    <a href=\"#\" class=\"agent-button btn-whatsapp\">\ud83d\udcf1 WhatsApp<\/a>\n                <\/div>\n            <\/div>\n\n            <!-- Agent 2: Bwana Juma (Mwanza Secondary) -->\n            <div class=\"agent-card\" data-school=\"Mwanza Secondary\" data-location=\"Mwanza City\">\n                <div class=\"agent-header\">\n                    <div class=\"agent-icon-large\">\ud83c\udf33<\/div>\n                    <div>\n                        <h3>Mwanza Secondary School<\/h3>\n                        <p>Mwanza City<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udc64<\/div>\n                    <div class=\"agent-detail-text\"><strong>Bwana Juma<\/strong> \u2013 Help Desk Agent<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udccd<\/div>\n                    <div class=\"agent-detail-text\">GPS: -2.5123, 32.9412<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udcde<\/div>\n                    <div class=\"agent-detail-text\">+255 123 456 790<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\u2709\ufe0f<\/div>\n                    <div class=\"agent-detail-text\">mwanza@jitegemee.org<\/div>\n                <\/div>\n                <div class=\"agent-actions\">\n                    <a href=\"#\" class=\"agent-button btn-map\">\ud83d\uddfa\ufe0f Map<\/a>\n                    <a href=\"#\" class=\"agent-button btn-whatsapp\">\ud83d\udcf1 WhatsApp<\/a>\n                <\/div>\n            <\/div>\n\n            <!-- Agent 3: Bi Halima (Igoma Primary) -->\n            <div class=\"agent-card\" data-school=\"Igoma Primary\" data-location=\"Mwanza City\">\n                <div class=\"agent-header\">\n                    <div class=\"agent-icon-large\">\ud83c\udf31<\/div>\n                    <div>\n                        <h3>Igoma Primary School<\/h3>\n                        <p>Mwanza City<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udc64<\/div>\n                    <div class=\"agent-detail-text\"><strong>Bi Halima<\/strong> \u2013 Help Desk Agent<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udccd<\/div>\n                    <div class=\"agent-detail-text\">GPS: -2.5089, 32.9387<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udcde<\/div>\n                    <div class=\"agent-detail-text\">+255 123 456 791<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\u2709\ufe0f<\/div>\n                    <div class=\"agent-detail-text\">igoma@jitegemee.org<\/div>\n                <\/div>\n                <div class=\"agent-actions\">\n                    <a href=\"#\" class=\"agent-button btn-map\">\ud83d\uddfa\ufe0f Map<\/a>\n                    <a href=\"#\" class=\"agent-button btn-whatsapp\">\ud83d\udcf1 WhatsApp<\/a>\n                <\/div>\n            <\/div>\n\n            <!-- Agent 4: Future Agent (Nyamagana Primary - Coming Soon) -->\n            <div class=\"agent-card\" data-school=\"Nyamagana Primary\" data-location=\"Nyamagana District\">\n                <div class=\"agent-header\">\n                    <div class=\"agent-icon-large\">\ud83c\udf31<\/div>\n                    <div>\n                        <h3>Nyamagana Primary School<\/h3>\n                        <p>Nyamagana District<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udc64<\/div>\n                    <div class=\"agent-detail-text\"><strong>TBD<\/strong> \u2013 Help Desk Agent (Coming Soon)<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udccd<\/div>\n                    <div class=\"agent-detail-text\">GPS: Coming Soon<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\ud83d\udcde<\/div>\n                    <div class=\"agent-detail-text\">Coming Soon<\/div>\n                <\/div>\n                <div class=\"agent-detail\">\n                    <div class=\"agent-detail-icon\">\u2709\ufe0f<\/div>\n                    <div class=\"agent-detail-text\">nyamagana@jitegemee.org<\/div>\n                <\/div>\n                <div class=\"agent-actions\">\n                    <a href=\"#\" class=\"agent-button btn-map\">Notify Me<\/a>\n                    <a href=\"#\" class=\"agent-button btn-whatsapp\">Learn More<\/a>\n                <\/div>\n            <\/div>\n        <\/div>\n        \n        <!-- Scroll Hint for Mobile -->\n        <div class=\"scroll-hint\">\n            <span>\u2190<\/span>\n            <span>Swipe to see all Help Desk Agents \u2192<\/span>\n            <span>\u2192<\/span>\n        <\/div>\n    <\/div>\n\n    <!-- General Inquiry Section -->\n    <div style=\"background: #F7F7F7; border-radius: 15px; padding: 30px; text-align: center; margin-top: 40px;\">\n        <h3 style=\"color: #1A4B8C; margin-bottom: 15px;\">\ud83d\udce7 General Jitegemee Inquiries<\/h3>\n        <p style=\"color: #4A5568;\">For questions not specific to a particular school:<\/p>\n        <p style=\"font-weight: 600; color: #2F855A;\">Email: hello@jitegemee.org<\/p>\n        <p style=\"font-weight: 600; color: #2F855A;\">WhatsApp: +255 XXX XXX XXX<\/p>\n    <\/div>\n\n    <!-- Back Link -->\n    <div style=\"text-align: center; margin-top: 40px;\">\n        <a href=\"https:\/\/symbiosisinvestments.org\" style=\"color: #1A4B8C; font-size: 14px; text-decoration: none;\">\u2190 Back to Symbiosis Investments<\/a>\n    <\/div>\n<\/div>\n\n<!-- Search and Carousel JavaScript -->\n<script>\n    function scrollAgentsCarousel(distance) {\n        const carousel = document.getElementById('agentsCarousel');\n        carousel.scrollBy({ left: distance, behavior: 'smooth' });\n    }\n    \n    function searchAgents() {\n        let input = document.getElementById('agentSearch').value.toLowerCase();\n        let cards = document.querySelectorAll('.agent-card');\n        let visibleCount = 0;\n        \n        cards.forEach(card => {\n            let school = card.getAttribute('data-school')?.toLowerCase() || '';\n            let location = card.getAttribute('data-location')?.toLowerCase() || '';\n            \n            if (input === '' || school.includes(input) || location.includes(input)) {\n                card.classList.remove('hidden');\n                visibleCount++;\n            } else {\n                card.classList.add('hidden');\n            }\n        });\n        \n        let resultText = visibleCount === 1 ? 'Showing 1 Help Desk Agent' : `Showing ${visibleCount} Help Desk Agents`;\n        document.getElementById('searchResultsCount').innerHTML = resultText;\n        \n        \/\/ If search results are hidden, show message\n        if (visibleCount === 0) {\n            document.getElementById('searchResultsCount').innerHTML = 'No matching Help Desk Agents found. Try a different search.';\n        }\n    }\n    \n    function resetSearch() {\n        document.getElementById('agentSearch').value = '';\n        let cards = document.querySelectorAll('.agent-card');\n        cards.forEach(card => {\n            card.classList.remove('hidden');\n        });\n        document.getElementById('searchResultsCount').innerHTML = 'Showing all ' + cards.length + ' Help Desk Agents';\n    }\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udcde Contact Jitegemee Our offices are where our projects are. Search or swipe to find a local Help Desk Agent near you. Search Reset Showing all 3 Help Desk Agents \u2190 \u2192 \ud83c\udf33 Kibaha Primary School Mwanza City \ud83d\udc64 Mama Asha \u2013 Help Desk Agent \ud83d\udccd GPS: -2.5164, 32.9345 \ud83d\udcde +255 123 456 789 \u2709\ufe0f&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-435","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jitegemee.symbiosisinvestments.org\/index.php?rest_route=\/wp\/v2\/pages\/435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jitegemee.symbiosisinvestments.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jitegemee.symbiosisinvestments.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jitegemee.symbiosisinvestments.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jitegemee.symbiosisinvestments.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=435"}],"version-history":[{"count":2,"href":"https:\/\/jitegemee.symbiosisinvestments.org\/index.php?rest_route=\/wp\/v2\/pages\/435\/revisions"}],"predecessor-version":[{"id":474,"href":"https:\/\/jitegemee.symbiosisinvestments.org\/index.php?rest_route=\/wp\/v2\/pages\/435\/revisions\/474"}],"wp:attachment":[{"href":"https:\/\/jitegemee.symbiosisinvestments.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}